Reduce abandonment with unrivalled DX visibility

Uncover & resolve user friction before it impacts your customers and your conversions.

Boden website | thinkTRIBE
Currys website | thinkTRIBE
furniturebox website | thinkTRIBE

Reduce user friction. Increase sales.

Find more causes of digital experience (DX) friction, faster and prioritise fixes, with no software to install and minimal impact on your tech team.  At thinkTRIBE we offer unrivalled visibility of your visitors' DX 24/7 and at peak, enabling you to maximise conversions.

Website Performance Auditing

Reduce basket abandonment

Guaranteed 0.2 - 2% reduction in lost baskets with flawless DX

Uniting your departments

Improve team efficiency

Save staff resources by 1.2-7.3 FTEs, uniting teams around a single point of truth

Load and Performance Testing

Get up and running quickly

With no software to install and no tech team time required

Website Performance Auditing

Eliminate more digital friction, faster

Swiftly uncover and resolve DX friction before it hampers your customer journeys

Ongoing surveillance

Increase productivity

Ongoing surveillance of customer journeys and collaborative client support

Single point of truth

Unify around a single point of truth

Spend less time in meetings with hard evidence for C-level reporting and customer focused metrics

Resolve friction faster

Save time resolving DX issues

Swiftly resolve friction with video replay of customer journeys and rich data drill-down

Reduce friction and increase conversions with flawless digital customer experience

Reduce DX friction and increase conversions. Identify more DX issues, faster and quickly prioritise fixes with unrivalled, real-world visibility of your customers' online experience.

Unrivalled DX visibility 24/7

Quickly identify and resolve causes of digital CX friction that would otherwise go unnoticed. Our cloud-based customer experience monitoring acts as real users visiting your site 24/7 and performing the same actions your visitors do with real browsers - navigating, choosing product options and adding to basket.


Real-world DX insights at peak

Ensure seamless DX and performance at peak. Our cloud-based load testing service adopts the same intelligent user journey approach, with real-world peak traffic profiles including journey mixes and drop-off ratios.

A human approach for your peace of mind

Free up valuable staff resources to focus on developing your platform in line with business objectives. We provide ongoing surveillance of your customer journeys and proactive collaboration for your peace of mind. 

Increase Your Business Growth

Don't take our word for it

Read what our clients have to say

See our Clients testimonials from our customers

Case Studies

How we help some of the UK’s biggest brands eliminate friction and deliver flawless digital experiences

Join over 50 leading UK brands who trust thinkTRIBE to protect their digital customer experience

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