Reduce abandonment with unrivalled CX visibility

Eliminate customer experience friction before it hampers your customers' online journeys. Unrivalled CX visibility with a human approach.

Boden website | thinkTRIBE
Currys website | thinkTRIBE
furniturebox website | thinkTRIBE

Reduce abandonment and protect brand values by eliminating CX friction

Find more causes of CX friction, faster and prioritise fixes. No software to install and minimal impact on your tech team.  At thinkTRIBE we offer unrivalled CX visibility with a human approach, focused on you and your customers.

Website Performance Auditing

Reduce basket abandonment

Guaranteed 0.2 - 2% reduction in lost baskets with flawless CX

Uniting your departments

Save staff resources

Save staff resources by 1.2-7.3 FTEs, uniting teams around a single point of truth

Load and Performance Testing

Get up and running quickly

With no software to install and no tech team required

Website Performance Auditing

Eliminate CX friction

Swiftly uncover and resolve CX friction before it hampers your customer journeys

Release Acceptance Testing

An extension of your team

Ongoing surveillance of customer journeys and collaborative client support for your peace of mind

Core web vitals monitoring

Save time in meetings

Custom dashboards, hard evidence for C-level reporting and customer focused metrics

Mobile synthetic monitoring

Empower your tech team

Video replay of customer journeys and rich data drill-down

Reduce abandonment and deliver flawless customer experience

Deliver flawless customer journeys with unrivalled, real-world visibility of your customers' online experience. Identify more causes of CX friction, faster and quickly prioritise fixes. 

Unrivalled, real-world CX visibility

Quickly identify and resolve causes of CX friction that would otherwise go unnoticed. Our cloud-based customer experience monitoring and load testing services act as real users visiting your site 24/7 and performing the same actions your visitors do with real browsers - navigating, choosing product options and adding to basket.

A human approach for your peace of mind

Consider us an extension of your team. We provide ongoing surveillance of your customer journeys and proactive collaboration for your peace of mind.

Increase Your Business Growth

Don't take our word for it

Read what our clients have to say

See our Clients testimonials from our customers

Case Studies

How we help some of the UK’s biggest brands eliminate CX friction and deliver flawless customer experience

Join over 50 leading UK brands who trust thinkTRIBE to protect their digital customer experience

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