Prevent lost revenue with unrivalled DCX Intelligence

Reveal & resolve eCommerce friction before it impacts your customers and conversions

Boden website | thinkTRIBE
Currys website | thinkTRIBE
furniturebox website | thinkTRIBE

Reduce Digital CX Friction. Increase Conversions.

Find more Digital Customer Experience (DCX) Friction and website errors, faster and prioritise fixes. No software to install and minimal impact on your tech team.  At thinkTRIBE we offer unrivalled DCX Intelligence enabling you to minimise lost revenue and maximise conversions.

Website Performance Auditing

Reduce basket abandonment

Guaranteed 0.2 - 2% reduction in lost baskets with flawless DX

Uniting your departments

Improve team efficiency

Save staff resources by 1.2-7.3 FTEs, uniting teams around a single point of truth

Load and Performance Testing

Get up and running quickly

With no software to install and no tech team time required

Website Performance Auditing

Eliminate more digital friction, faster

Swiftly uncover and resolve DX friction before it hampers your customer journeys

Ongoing surveillance

Increase productivity

Ongoing surveillance of customer journeys and collaborative client support

Single point of truth

Unify around a single point of truth

Spend less time in meetings with hard evidence for C-level reporting and customer focused metrics

Resolve friction faster

Save time resolving DX issues

Swiftly resolve friction with video replay of customer journeys and rich data drill-down

Reduce Friction. Increase Conversions.

Unrivalled DCX Intelligence

Identify more Digital CX issues, faster and quickly prioritise fixes with unrivalled, real-world Intelligence into your customers' online experience.

Unique Digital Secret Shopper Intelligence 24/7

Uncover Digital CX Friction and Lost Sales that no other solution can find. Our Digital Secret Shopper Technology simulates real customer behaviour, visiting your site 24/7 and making intelligent choices at each step. This unrivalled coverage, reveals more critical insights, customer friction and lost sales, enabling you to deliver seamless Digital CX, increase loyalty, and protect your brand reputation.

Real-world Digital CX Insights at Peak

Protect your Digital CX and performance at Peak, following replatforming and new releases. Our Managed Load Testing Service utilises unique Intelligent User Journeys, with real-world peak traffic profiles including journey mixes and drop-off ratios.

A human approach for your peace of mind

Free-up valuable staff resources to focus on developing your platform in line with business objectives. Our managed services provide ongoing surveillance of your Digital CX and proactive collaboration for your peace of mind. 

Increase Your Business Growth

Don't take our word for it

Read what our clients have to say

See our Clients testimonials from our customers

Case Studies

How we help some of the UK’s biggest brands eliminate friction and deliver flawless digital experiences

Join over 50 leading UK brands who trust thinkTRIBE to protect their Digital Customer Experience

+44 (0) 1227 768 276
info@thinktribe.com

Contact Us