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Digital Customer Experience Blog

Why autoscaling is no substitute for Load Testing: How Premier League Club avoids kit launch chaos
Don't let cloud autoscaling lead you into a false sense of security. It's not a substitute for Load Testing
Louise Arnold
Mar 53 min read

How to elevate eCommerce CX, prevent lost sales and boost conversions at peak
The Holiday Season presents huge opportunities for eCommerce businesses but failing to prepare can result in lost revenue and brand damage.
Louise Arnold
Sep 10, 20243 min read


Is your site ready for an online sales rush?
Peak season sales present a critical opportunity to boost revenue but retailers need to take action to ensure their websites are ready.
Louise Arnold
Sep 13, 20231 min read


New year, new product launch? Prepare for peak traffic with confidence.
As we enter a new year, many businesses are gearing up for their next product launch. With the anticipation of increased traffic to their...
Louise Arnold
Feb 16, 20232 min read


Black Friday vs. Boxing Day
Shoppers anticipate Black Friday and Boxing Day sales all year long. Many people take advantage of the bargains to finish their holiday...
Louise Arnold
Dec 19, 20222 min read


Taylor Swift and Peter Kay ticket sites crash due to high demand
It’s one thing to have a bad day at work. It’s something else entirely for that bad day to result in a special hearing in the US Senate....
Louise Arnold
Dec 19, 20222 min read


Selling event tickets online? Be ready for peak traffic.
Hosting an event can be one of the most exciting and nerve racking experiences a business can do! It’s exciting to bring people together,...
Louise Arnold
Nov 14, 20222 min read


New Website for Christmas Online Shopping?
Make sure your website migration doesn’t put you on the naughty list! Just in case you missed it or were trying to avoid it, Christmas...
Louise Arnold
Nov 9, 20222 min read


Is your website ready for peak traffic on Black Friday?
It’s officially that time of year: the nights are long, and the weather is grim. Halloween might be behind us, the thrills and the scares...
Louise Arnold
Nov 5, 20212 min read


The cost of peak performance
As retailers enter the peak weeks of the Golden Quarter, it’s fair to say that the stakes have never been higher. This year has forced a...
Louise Arnold
Nov 3, 20213 min read
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