Digital Customer Experience Blog

Louise Arnold

Sep 103 min read

How to elevate eCommerce CX, prevent lost sales and boost conversions at peak

The Holiday Season presents huge opportunities for eCommerce businesses but failing to prepare can result in lost revenue and brand damage.

Louise Arnold

Sep 12, 20231 min read

Is your site ready for an online sales rush?

Peak season sales present a critical opportunity to boost revenue but retailers need to take action to ensure their websites are ready.

Louise Arnold

Feb 16, 20232 min read

New year, new product launch? Prepare for peak traffic with confidence.

As we enter a new year, many businesses are gearing up for their next product launch. With the anticipation of increased traffic to their...

Louise Arnold

Dec 19, 20222 min read

Black Friday vs. Boxing Day

Shoppers anticipate Black Friday and Boxing Day sales all year long. Many people take advantage of the bargains to finish their holiday...

Louise Arnold

Dec 19, 20222 min read

Taylor Swift and Peter Kay ticket sites crash due to high demand

It’s one thing to have a bad day at work. It’s something else entirely for that bad day to result in a special hearing in the US Senate....

Louise Arnold

Nov 14, 20222 min read

Selling event tickets online? Be ready for peak traffic.

Hosting an event can be one of the most exciting and nerve racking experiences a business can do! It’s exciting to bring people together,...

Louise Arnold

Nov 9, 20222 min read

New Website for Christmas Online Shopping?

Make sure your website migration doesn’t put you on the naughty list! Just in case you missed it or were trying to avoid it, Christmas...

Louise Arnold

Nov 5, 20212 min read

Is your website ready for peak traffic on Black Friday?

It’s officially that time of year: the nights are long, and the weather is grim. Halloween might be behind us, the thrills and the scares...

Louise Arnold

Nov 3, 20213 min read

The cost of peak performance

As retailers enter the peak weeks of the Golden Quarter, it’s fair to say that the stakes have never been higher. This year has forced a...