Louise ArnoldAug 16, 20202 min readWater company contact centre: optimising performance in peak traffic conditionsWe recently worked with a water company that was rolling out a new customer contact centre to act as a central hub from which to manage...
Louise ArnoldMar 27, 20183 min readThe API revolution – Why APIs are so critical to UX & web performanceThe API Revolution Application Program Interfaces (APIs) have always been at the core of application development but as mobile usage has...
