Louise ArnoldJun 9, 20202 min readWeb functionality: how do you ensure new features don’t negatively impact the CX?The events of the last year have presented businesses with a plethora of challenges and opportunities – not least the imperative to...
Louise ArnoldFeb 9, 20201 min readMaintaining Your CX In The Ever Changing World of Digital Transformation! – Deri JonesFounder and CEO of thinkTRIBE Deri Jones, talks to Segmentify about how we can rest in bed at night knowing our sites are still...
Louise ArnoldJan 31, 20173 min readTop 5 mobile performance issues uncovered by real iOS and Android browser monitoringMobile is driving traffic – so how can you optimise customer experience? Mobile continues to dominate web usage but with mobile...