Digital Customer Experience Blog

Louise Arnold

Jun 9, 20202 min read

Web functionality: how do you ensure new features don’t negatively impact the CX?

The events of the last year have presented businesses with a plethora of challenges and opportunities – not least the imperative to...

Louise Arnold

Feb 9, 20201 min read

Maintaining Your CX In The Ever Changing World of Digital Transformation! – Deri Jones

Founder and CEO of thinkTRIBE Deri Jones, talks to Segmentify about how we can rest in bed at night knowing our sites are still...

Louise Arnold

Jan 31, 20173 min read

Top 5 mobile performance issues uncovered by real iOS and Android browser monitoring

Mobile is driving traffic – so how can you optimise customer experience? Mobile continues to dominate web usage but with mobile...