Louise ArnoldAug 3, 20123 min readOlympic Ticket “Out of Stock” problem – User Experience lessonsPeople have reported widespread CX problems in trying to buy tickets this week, during the running of the London Olympics, and Graham...
Louise ArnoldJan 16, 20125 min readThe Fallacy Of One-Page Website Performance OptimisationI get to sit in on a lot of meetings with clients, who are looking to improve the ROI of their websites. The most interesting ones are...
