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Digital Customer Experience Blog


How to prepare your travel platform for peak traffic …keep it real
Happy holidays! The kids are back at school, the TV schedules are packed with moody dramas and the only thing that stands between us and...
Louise Arnold
Oct 10, 20173 min read

Black Friday – get it right and on time
If you’ve been following the guidance of thinkTRIBE over the past few months, you’ll be aware that preparing for Black Friday 2017...
Louise Arnold
Oct 3, 20172 min read

Infographic: Why outsourcing to a fully managed load testing service beats DIY or self serve?
With a vast range of load testing tools and services available such as LoadRunner, WebLOAD and Apache JMeter it can be hard to decide...
Louise Arnold
Oct 3, 20171 min read


Planning a platform migration? Use this checklist!
In our previous blog we explored the top mistakes we come across during the platform migration process , in this post we provide a...
Louise Arnold
Sep 5, 20173 min read

Mobile first… and second, and third
It’s official: global web traffic is now dominated by smartphones and other mobile devices , with the 57% of all online activity taking...
Louise Arnold
Aug 31, 20172 min read


thinkTRIBE Record-Breaking Load Testing
This August saw the thinkTRIBE load test team tackle one of its biggest challenges, with a recent client load testing project seeing...
Louise Arnold
Aug 24, 20171 min read


How to avoid the top five platform migration mistakes
Make your platform migration a success As customers demand ever more sophisticated online interaction – driven, in part, by the rapid...
Louise Arnold
Aug 18, 20173 min read

Secrets to Black Friday success: test early and often
With just a few months until the increased traffic of Black Friday hits online retailers, it’s vital that your load testing programme is...
Louise Arnold
Aug 2, 20173 min read


Benefits of SV-Monitor’s Video Replayer
Wouldn’t it be great to witness precisely what your website users experienced when something didn’t work quite how it should? Or perhaps...
Louise Arnold
Jul 25, 20172 min read

Realistic load testing models for Black Friday 2017
In our first post focusing on the importance of preparation for Black Friday 2017 , we detailed how the countdown for website owners had...
Louise Arnold
Jun 28, 20174 min read


Neilson transitions to new platform to manage peak traffic…
… thanks to a carefully planned load testing programme We all know that online tech evolves rapidly, creating challenges for businesses...
Louise Arnold
Jun 27, 20172 min read

How to optimise your CICD pipeline with synthetic monitoring
Optimising your CICD cycle CICD (continuous integration, continuous development) is becoming the de facto methodology for many web...
Louise Arnold
Jun 5, 20172 min read


Black Friday 2017 – How to Prepare Today
‘Avoid Black Friday disasters at your peril.’ As warnings go, it couldn’t be simpler. But, for Game, Quidco, Dell and more, the warning...
Louise Arnold
May 31, 20174 min read


Three reasons why traditional Load Testing is no longer enough
Essential performance testing features to protect your brand Load testing is capable of delivering valuable data to inform your decisions...
Louise Arnold
Apr 24, 20173 min read


Animated exchange of lessons learnt from peak traffic preparation at thinkTRIBE’s latest roundtable
Last month we held our quarterly roundtable event concentrating on website peak traffic preparation. thinkTRIBE’s roundtable events are...
Louise Arnold
Mar 21, 20172 min read
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