Is your travel booking website primed to handle the New Year peak?
Post-Christmas peak As we approach the end of the year, most of us will find ourselves reflecting on the events of a turbulent 2016 and...
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Digital Customer Experience Blog
Louise Arnold
Oct 4, 20162 min read
Inside Google’s new report the business impact of slow mobile performance
The impact of poor mobile performance With mobile now accounting for the majority online browsing and sales, businesses are under...
Louise Arnold
Sep 28, 20163 min read
It’s not too late to prepare for Black Friday success!
Black Friday is just around the corner While most people have only just shaken the last grains of sand from their flip-flops and packed...
Louise Arnold
Sep 21, 20162 min read
thinkTRIBE’s roundtable prompts debate around how best to manage third parties
It’s always beneficial getting round the table to share our ideas with a view to creating even better systems and processes as we move...
Louise Arnold
Aug 16, 20163 min read
Load test preparation – how to establish successful outcomes before testing
Think about what success looks like Experience shows us that effective load testing can lead to significant improvements in web...
Louise Arnold
Jul 4, 20161 min read
Infographic: Seven Steps to Stellar Black Friday Web Performance
With Black Friday just around the corner will your ecommerce site be ready to handle the holiday traffic? Our infographic explains the...
Louise Arnold
Jun 24, 20165 min read
ASOS.com website outage lasts overnight – lessons to be learned from ASOS outage
Update: the site came back 8pm Friday 24th after 24 hours: but still no public statement as to what happened: Monday 10am). For the...
Louise Arnold
Jun 20, 20162 min read
thinkTRIBE’s roundtable sparks lively discussions on peak traffic preparation
If there’s one thing even more rewarding than collaborating with clients to develop a web performance strategy that really works, it’s...
Louise Arnold
Jun 15, 20164 min read
The secret to Black Friday success it’s never too early to get your ducks in a row – load test early
A record-breaking £1.1bn was spent with UK online retailers over the course of Black Friday 2015, up more than 30% on the previous year’s...
Louise Arnold
May 24, 20163 min read
How to avoid the pain of third-party online performance issues
Are you fed up with taking the blame when third-party solutions adversely impact the user experience? With websites offering increasingly...
Louise Arnold
May 9, 20163 min read
Why online business can no longer afford to ignore mobile performance
Mobile overtakes desktop for online sales Online shopping in the UK reached a milestone recently with the news that online retail sales...
Louise Arnold
Apr 1, 20163 min read
The most common load testing mistakes and how to avoid them
Prepare for success – ensuring optimum customer experience for new launches and peak online traffic Load testing can have a...
Louise Arnold
Feb 24, 20163 min read
How load testing drives best business practice (but only if you build it into your development proce
In our last blog we discussed the top reasons for load testing your website or ecommerce platform. In this post we explore best practice...
Louise Arnold
Nov 30, 20153 min read
Is your travel site ready for the holiday rush? Last minute performance tips
Tinsel, turkey and travel… For most Brits, the Christmas double issue of the Radio Times, its two-week TV schedule bisected by a thickly...
Louise Arnold
Nov 30, 20153 min read
Can you trust your load testing?
How to meet today’s complex ecommerce demands with confidence Keeping up with the Joneses As online shopping habits change and grow,...
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