Digital Customer Experience Blog

I get to sit in on a lot of meetings with clients, who are looking to improve the ROI of their websites. The most interesting ones are...

It was an interesting day out Thursday at the I qnite London QA and Software Testing Conference 2011.  An opportunity to bump into some...

As web performance testers, we regularly see subtle technical issues cause substantial failures in website user journeys -we expect the...

Interesting bit of marketing spin this week from Marie Claire magazine – who reckon that their latest recommended must-have beauty...

“We won’t see retailers that don’t have transactional websites in 10 years time” Internet Retailing Magazine write in The Key To Retail...

It sounds like it should be the first metric we all want from our website – what’s the money value of Lost Sales due to problems on the...