Digital Customer Experience Blog

Selling event tickets online? Be ready for peak traffic.

Louise Arnold

Nov 14, 20222 min read

Selling event tickets online? Be ready for peak traffic.

Hosting an event can be one of the most exciting and nerve racking experiences a business can do! It’s exciting to bring people together,...

New Website for Christmas Online Shopping?

Louise Arnold

Nov 9, 20222 min read

Peak preparation

New Website for Christmas Online Shopping?

Make sure your website migration doesn’t put you on the naughty list! Just in case you missed it or were trying to avoid it, Christmas...

Avoid bumps in the road – follow your web customer journey.

Louise Arnold

Oct 17, 20222 min read

Avoid bumps in the road – follow your web customer journey.

The main thing we hear in B2B and B2C these days is how to use SEO to create unique content that keeps businesses relevant. While this is...

Black Friday website problems in 2021? Make sure it doesn’t happen in 2022.

Louise Arnold

Oct 14, 20222 min read

Black Friday website problems in 2021? Make sure it doesn’t happen in 2022.

Mass outages are less frequent now than they used to be, thanks mainly to improvements in website design and the use of scalable...

Core web vitals testing – Why UX Metrics are essential

Louise Arnold

Sep 21, 20222 min read

Core web vitals testing – Why UX Metrics are essential

Core web vitals testing, sounds complex, but Google’s set of metrics have been developed to aid website developers to understand and...

Tools for monitoring website performance – Smooth and efficient browsing for your customers

Louise Arnold

Sep 20, 20222 min read

Tools for monitoring website performance – Smooth and efficient browsing for your customers

The feedback every website owner wants to hear is that their customer’s journeys on their website are smooth, quick and conclude with the...

CX Mobile Monitoring – Keeping your most immediate customers loyal

Louise Arnold

Aug 30, 20222 min read

CX Mobile Monitoring – Keeping your most immediate customers loyal

We live in a world where the majority of us have a mobile phone almost permanently guled to our hand.!We use our mobile phones for pretty...

Last Minute Holiday Booking Surge – is your travel site ready?

Louise Arnold

Aug 11, 20222 min read

Last Minute Holiday Booking Surge – is your travel site ready?

The UK is still on tenterhooks, awaiting for what seems like the forever changing Covid rules landscape when it comes to travelling...

The 503 error code no website owner wants to see

Louise Arnold

Jul 25, 20222 min read

The 503 error code no website owner wants to see

The 503 error code no website owner wants to see As an online consumer we’ve all had those frustrating moments when you visit a...

The UK online sales peak isn’t going anywhere…make sure you don’t either!

Louise Arnold

Jul 25, 20222 min read

The UK online sales peak isn’t going anywhere…make sure you don’t either!

The UK online sales peak isn’t going anywhere…make sure you don’t either! The pandemic lockdowns saw an overnight spike in UK online...

iOS vs Android – make sure your site has peak performance on both!

Louise Arnold

Jun 30, 20222 min read

iOS vs Android – make sure your site has peak performance on both!

With 99% of the UK population owning a mobile device, it’s important to know that your site is mobile friendly throughout and able to...

New Product Launch? Will your site survive the rush?

Louise Arnold

Jun 22, 20222 min read

New Product Launch? Will your site survive the rush?

When a new product launch is on the table, we all know and follow our tried and tested tick list to make it a roaring success. The months...

We can help you gain visibility of customer-impacting issues

Louise Arnold

Jun 9, 20222 min read

We can help you gain visibility of customer-impacting issues

The world of e-commerce continues to benefit from the post COVID-19 digital boom. While global lockdowns and restrictions were in place,...

Identifying the root causes of performance problems on your website

Louise Arnold

May 30, 20222 min read

Identifying the root causes of performance problems on your website

Is your website experiencing performance problems? Are you losing customer sales due to prolonged loading times? Is your site displaying...

Louise Arnold

May 30, 20222 min read

Platform Migration

Are you planning a platform migration?

There comes a time in most websites’ lives, when the only option, in order to meet customer needs and technology demands, is to upgrade...

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