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Digital Customer Experience Blog
Unveiling a new kit is a big moment in the calendar for any football club – and ensuring your visitors can buy your product online is...
Louise Arnold
Mar 21, 20222 min read
What Amazon did to fine-tune their customer journey and how you can, too
Love it or hate it; there’s no denying Amazon’s impact on the world. When CEO Jeff Bezos steps down from his position at the end of 2022,...
Louise Arnold
Mar 8, 20222 min read
Did you know 53% of mobile users abandon sites that take over 3 seconds to load?
Move over e-commerce; m-commerce is here to stay. In a post-pandemic world, it is predicted that as much as 80% of online shopping is now...
Louise Arnold
Jan 19, 20222 min read
Online Shopping surged to 120bn in 2021, what’s next for 2022?
Anita Naik, a Lifestyle Editor at VoucherCodes.co.uk, said: “The pandemic has acted as a catalyst for many changes in the retail...
Louise Arnold
Jan 13, 20222 min read
What is the future of post-pandemic e-commerce?
It’s a tricky thing, the future. With all the data we have to draw upon, it might seem like we can make solid predictions for the world...
Louise Arnold
Dec 13, 20212 min read
Are there problems with your online customer experience?
‘There are no problems in business, only solution opportunities.’ Here at thinkTRIBE, we like to find those opportunities. Whether it’s...
Louise Arnold
Dec 3, 20213 min read
Is your load testing fit for purpose?
Against the backdrop of this year’s turbulent retail landscape, we’ve seen the emergence of unprecedented opportunities for savvy online...
Louise Arnold
Dec 1, 20211 min read
thinkTRIBE wins coveted national technology award
We’re absolutely delighted to announce that we have won the ‘Retail Tech of the Year’ category of the 4th annual National Technology...
Louise Arnold
Nov 24, 20216 min read
Preparing for Peak with Astound Commerce UK
As retailers double down on digital ahead of an almost fully-online Black Friday in lockdown, our very own Alistair Morrison sits down...
Louise Arnold
Nov 5, 20212 min read
Is your website ready for peak traffic on Black Friday?
It’s officially that time of year: the nights are long, and the weather is grim. Halloween might be behind us, the thrills and the scares...
Louise Arnold
Nov 3, 20213 min read
The cost of peak performance
As retailers enter the peak weeks of the Golden Quarter, it’s fair to say that the stakes have never been higher. This year has forced a...
Louise Arnold
Oct 26, 20212 min read
How to get your departments working together towards one goal
There’s a story in everything. There’s one behind your business, one behind each of your customers, and there’s one hidden in your...
Louise Arnold
Dec 15, 20203 min read
2020 review- challenges and opportunities we’ve witnessed over the past twelve months
Each year I sit down and reflect on some of the challenges and opportunities we’ve witnessed over the past twelve months. 2020 has, of...
Louise Arnold
Dec 8, 20202 min read
Is your site suffering from hidden errors?
Take a moment and just picture a lake. Something from a glossy magazine; water as smooth as glass, reflecting the clear blue sky above....
Louise Arnold
Nov 27, 20202 min read
Black Friday 2020
Black Friday was always going to be different to every one before – Covid determined that it would be bigger than ever, against the drop...
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