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Digital Customer Experience Blog


New Product Launch? Will your site survive the rush?
When a new product launch is on the table, we all know and follow our tried and tested tick list to make it a roaring success. The months...
Louise Arnold
Jun 22, 20222 min read


We can help you gain visibility of customer-impacting issues
The world of e-commerce continues to benefit from the post COVID-19 digital boom. While global lockdowns and restrictions were in place,...
Louise Arnold
Jun 9, 20222 min read

Identifying the root causes of performance problems on your website
Is your website experiencing performance problems? Are you losing customer sales due to prolonged loading times? Is your site displaying...
Louise Arnold
May 30, 20222 min read

Are you planning a platform migration?
There comes a time in most websites’ lives, when the only option, in order to meet customer needs and technology demands, is to upgrade...
Louise Arnold
May 30, 20222 min read

Hype Sales and Bad Bots Are Trending: Is Your Brand Ready?
Guest Blog: Oz Hirshfeld, E-commerce Solutions Engineer, PerimeterX Hype sales are a great way for e-commerce brands to increase revenue,...
Louise Arnold
Mar 31, 20224 min read

How to make sure you stay Top of the League!
Unveiling a new kit is a big moment in the calendar for any football club – and ensuring your visitors can buy your product online is...
Louise Arnold
Mar 30, 20221 min read


What Amazon did to fine-tune their customer journey and how you can, too
Love it or hate it; there’s no denying Amazon’s impact on the world. When CEO Jeff Bezos steps down from his position at the end of 2022,...
Louise Arnold
Mar 21, 20222 min read


Did you know 53% of mobile users abandon sites that take over 3 seconds to load?
Move over e-commerce; m-commerce is here to stay. In a post-pandemic world, it is predicted that as much as 80% of online shopping is now...
Louise Arnold
Mar 8, 20222 min read


Online Shopping surged to 120bn in 2021, what’s next for 2022?
Anita Naik, a Lifestyle Editor at VoucherCodes.co.uk, said: “The pandemic has acted as a catalyst for many changes in the retail...
Louise Arnold
Jan 19, 20222 min read


What is the future of post-pandemic e-commerce?
It’s a tricky thing, the future. With all the data we have to draw upon, it might seem like we can make solid predictions for the world...
Louise Arnold
Jan 13, 20222 min read


Are there problems with your online customer experience?
‘There are no problems in business, only solution opportunities.’ Here at thinkTRIBE, we like to find those opportunities. Whether it’s...
Louise Arnold
Dec 13, 20212 min read


Is your load testing fit for purpose?
Against the backdrop of this year’s turbulent retail landscape, we’ve seen the emergence of unprecedented opportunities for savvy online...
Louise Arnold
Dec 3, 20213 min read


thinkTRIBE wins coveted national technology award
We’re absolutely delighted to announce that we have won the ‘Retail Tech of the Year’ category of the 4th annual National Technology...
Louise Arnold
Dec 1, 20211 min read


Preparing for Peak with Astound Commerce UK
As retailers double down on digital ahead of an almost fully-online Black Friday in lockdown, our very own Alistair Morrison sits down...
Louise Arnold
Nov 24, 20216 min read


Is your website ready for peak traffic on Black Friday?
It’s officially that time of year: the nights are long, and the weather is grim. Halloween might be behind us, the thrills and the scares...
Louise Arnold
Nov 5, 20212 min read
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