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Information, tips and insights

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4th June 2019

With so many failing ecommerce projects how can you mitigate the risks for successful re-platforming?

With research showing that retailers expect to encounter project failures it’s important to ensure your next re-platforming project makes the grade. Re-platforming, or platform migration, could be the best way to improve the customer experience but how can you ensure a trouble-free transition?

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27th September 2018

Does managed web monitoring help with your ROI?

In short, yes. Given the importance of online and multi-channel customer experiences and with increased competition and high customer expectations, round the clock, objective visibility…

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17th July 2018

Amazon website crashes on its biggest shopping day

On its biggest shopping day of the year Amazon’s website struggled to handle peak traffic. Proving that even the biggest players get it wrong sometimes. Errors were encountered on both the desktop site as well as the mobile app and disgruntled shoppers took to Twitter to voice their outrage.

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10th July 2018

Elevating online customer experience to safeguard fashion retail brands

With fashion in pole position, online shopping is becoming increasingly sophisticated and when it comes to web/app performance retailers can’t afford to let their guard down. As more – and more demanding – fashion-focused shoppers turn to web and mobile for browsing/buying, retailers have to ensure the user experience (UX) is carefully managed in order to safeguard brand values and to reduce lost revenue.

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2nd July 2018

Will your ecommerce operation be in shape for Black Friday 2018?

Black Friday 2017 was a bumper year for those UK online retailers able to accommodate the increased demand. With 2018’s sale event fast approaching, it’s time to implement an effective performance testing plan. We take a look at the changing landscape and what you can do to reduce the risk.

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3rd October 2017

Black Friday – get it right and on time

So, where should you be with your preparations now that Black Friday 2017 is merely weeks away? We take a look at the next stage of being ready for the onset of Black Friday traffic and how to ensure your business enjoys a successful period of trading.

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15th June 2016

The secret to Black Friday success it’s never too early to get your ducks in a row – load test early and often

Set your business up for success this November with our ‘Seven Steps to stellar Black Friday web performance’. Last year, shoppers spent a whopping £1.1bn online during the course of Black Friday. How can retailers make sure their websites don’t crack under the pressure?

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