Digital Customer Experience Blog

Louise Arnold

Mar 31, 20224 min read

Hype Sales and Bad Bots Are Trending: Is Your Brand Ready?

Guest Blog: Oz Hirshfeld, E-commerce Solutions Engineer, PerimeterX Hype sales are a great way for e-commerce brands to increase revenue,...

How to make sure you stay Top of the League!

Louise Arnold

Mar 30, 20221 min read

How to make sure you stay Top of the League!

Unveiling a new kit is a big moment in the calendar for any football club – and ensuring your visitors can buy your product online is...

What Amazon did to fine-tune their customer journey and how you can, too

Louise Arnold

Mar 21, 20222 min read

What Amazon did to fine-tune their customer journey and how you can, too

Love it or hate it; there’s no denying Amazon’s impact on the world. When CEO Jeff Bezos steps down from his position at the end of 2022,...

Did you know 53% of mobile users abandon sites that take over 3 seconds to load?

Louise Arnold

Mar 8, 20222 min read

Did you know 53% of mobile users abandon sites that take over 3 seconds to load?

Move over e-commerce; m-commerce is here to stay. In a post-pandemic world, it is predicted that as much as 80% of online shopping is now...

Online Shopping surged to 120bn in 2021, what’s next for 2022?

Louise Arnold

Jan 19, 20222 min read

Online Shopping surged to 120bn in 2021, what’s next for 2022?

Anita Naik, a Lifestyle Editor at VoucherCodes.co.uk, said: “The pandemic has acted as a catalyst for many changes in the retail...

What is the future of post-pandemic e-commerce?

Louise Arnold

Jan 13, 20222 min read

What is the future of post-pandemic e-commerce?

It’s a tricky thing, the future. With all the data we have to draw upon, it might seem like we can make solid predictions for the world...

Are there problems with your online customer experience?

Louise Arnold

Dec 13, 20212 min read

Are there problems with your online customer experience?

‘There are no problems in business, only solution opportunities.’ Here at thinkTRIBE, we like to find those opportunities. Whether it’s...

Louise Arnold

Dec 3, 20213 min read

Is your load testing fit for purpose?

Against the backdrop of this year’s turbulent retail landscape, we’ve seen the emergence of unprecedented opportunities for savvy online...

thinkTRIBE wins coveted national technology award

Louise Arnold

Dec 1, 20211 min read

thinkTRIBE wins coveted national technology award

We’re absolutely delighted to announce that we have won the ‘Retail Tech of the Year’ category of the 4th annual National Technology...

Preparing for Peak with Astound Commerce UK

Louise Arnold

Nov 24, 20216 min read

Preparing for Peak with Astound Commerce UK

As retailers double down on digital ahead of an almost fully-online Black Friday in lockdown, our very own Alistair Morrison sits down...

Is your website ready for peak traffic on Black Friday?

Louise Arnold

Nov 5, 20212 min read

Peak preparation

Is your website ready for peak traffic on Black Friday?

It’s officially that time of year: the nights are long, and the weather is grim. Halloween might be behind us, the thrills and the scares...

Louise Arnold

Nov 3, 20213 min read

Peak preparation

The cost of peak performance

As retailers enter the peak weeks of the Golden Quarter, it’s fair to say that the stakes have never been higher. This year has forced a...

How to get your departments working together towards one goal

Louise Arnold

Oct 26, 20212 min read

How to get your departments working together towards one goal

There’s a story in everything. There’s one behind your business, one behind each of your customers, and there’s one hidden in your...

2020 review- challenges and opportunities we’ve witnessed over the past twelve months

Louise Arnold

Dec 15, 20203 min read

2020 review- challenges and opportunities we’ve witnessed over the past twelve months

Each year I sit down and reflect on some of the challenges and opportunities we’ve witnessed over the past twelve months. 2020 has, of...

Is your site suffering from hidden errors?

Louise Arnold

Dec 8, 20202 min read

Is your site suffering from hidden errors?

Take a moment and just picture a lake. Something from a glossy magazine; water as smooth as glass, reflecting the clear blue sky above....

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