The results are in! Meet this year’s Black Friday online winners and losers
top of page
Digital Customer Experience Blog
As seen on retailtechinnovationhub.com There are few signs that the UK consumer’s love affair with Black Friday has worn off. This...
Louise Arnold
Nov 18, 20193 min read
The importance of traffic profiling for load testing
Getting the perfect match We’ve talked a lot in previous blogs about how you can schedule a load testing programme that’s designed to...
Louise Arnold
Nov 13, 20192 min read
The 10 second commerce cliff: slow loading webpages lose customers in just 10 seconds, new research
Original research of 2,000 UK consumers in thinkTRIBE’s ‘ Preparing for perma-peak: The changing face of the trading calendar ’ report...
Louise Arnold
Nov 11, 20191 min read
Are you ready for the perma-peak?
Perma Peak As ecommerce is increasingly driven by customer demand rather than the landmarks of the traditional shopping calendar it’s...
Louise Arnold
Nov 7, 20191 min read
Static vs Dynamic Testing
It is important to understand the difference between Static User Journeys and SV- Dynamic User Journeys . Static journeys are a generated...
Louise Arnold
Nov 5, 20191 min read
Load Test early and test often
Load testing should never be considered as a one-off process. Even when testing is confined to a specific pre-peak period, retests are...
Louise Arnold
Oct 20, 20192 min read
Making the customer experience your top priority
The customer experience (CX) has come into sharp focus over the last twelve months – not least as one of the best and most authentic ways...
Louise Arnold
Oct 18, 20191 min read
Scivisum, leading web performance provider, rebrands as thinkTRIBE
Tribe, a leading web performance and testing service provider, announced its rebrand to thinkTRIBE. Established in 2003 as SciVisum, the...
Louise Arnold
Oct 15, 20192 min read
UK retailers face £10.6bn of lost sales due to poor website experience
Poorly optimised websites and inferior online experience could cost UK retailer £10.6 billion in lost revenues in 2019 Original research...
Louise Arnold
Sep 26, 20191 min read
Scivisum moves forward with thinkTRIBE
We’re at the beginning of an exciting era – and we want you to be the first to know about our remarkable new thinkTRIBE! So, what’s...
Louise Arnold
Aug 7, 20191 min read
Impact of Third Party Performance
Third party services have become much more prevalent in recent years because they enable online retailers to incorporate critical core...
Louise Arnold
Aug 6, 20192 min read
Successful projects start with great collaborations
thinkTRIBE recently hosted a Customer 1st / Digital 1st networking event in London alongside Tacit Knowledge and SAP. The event provided...
Louise Arnold
Jul 17, 20192 min read
Optimising web performance with third-party services
Balancing functionality with performance Few e-commerce sites run without any third-party services – and the more complex the site, the...
Louise Arnold
Jul 15, 20193 min read
Test before the rush – the time for load testing is now!
Start thinking ahead for peak period web traffic With the sun shining, Wimbledon fortnight underway and bottles of Pimm’s flying off the...
Louise Arnold
Jun 10, 20193 min read
Create a better mobile user experience with real browser monitoring
How to create a better mobile user experience Mobile-first search indexing becomes Google default Everyone at the sharp end of website...
bottom of page