C-Suite Sessions with The Chat Shop

28th April 2020

CEO and founder of thinkTRIBE, Deri Jones, has joined forces with Andreas Pouros, CEO and founder of Greenlight Digital to co-chair a forum inviting C-Suite leaders to explore the biggest digital challenges of the day and to share their insights on navigating a rapidly changing business and commercial landscape.

We are joined by Joe Bush CEO of The Chat Shop, a full-service provider dedicated to managing onsite chat adding value throughout the online customer journey, leveraging the latest AI chat technologies.

During the session we discuss:

  • How to grow an online business through the power of conversation
  • How to stand out in a commoditised market
  • Why investing in customer experience is more important than ever
  • And how optimisation and constant improvement are key factors in the wake of the pandemic