CEO and founder of ThinkTribe, Deri Jones, has joined forces with Andreas Pouros, CEO and founder of Greenlight Digital to co-chair a forum inviting C-Suite leaders to explore the biggest digital challenges of the day and to share their insights on navigating a rapidly changing business and commercial landscape.
We are joined by Joe Bush CEO of The Chat Shop, a full-service provider dedicated to managing onsite chat adding value throughout the online customer journey, leveraging the latest AI chat technologies.
During the session we discuss:
- How to grow an online business through the power of conversation
- How to stand out in a commoditised market
- Why investing in customer experience is more important than ever
- And how optimisation and constant improvement are key factors in the wake of the pandemic