Online booking and e-Ticketing options have gained ground in recent years as the ease of the virtual booking process lends itself perfectly to the kind of task that’s much more complicated in real life than it is over the internet. But there are plenty of pitfalls for the unwary seller and buyer.
thinkTribe can help your customers enjoy a hassle-free experience, at the same time giving you the best opportunity to capitalise on high-volume sales for the most popular events, without dropping the ball. Round-the-clock monitoring will quickly spot potentially troublesome performance problems, while well-timed load testing ensures you’re match-ready for peak traffic events.
Fully understand how your customers’ complex behaviour will impact your site at peak or following new releases, today’s websites require a more realistic and accurate approach to performance testing.
thinkTribe has played a key part in helping to inform and guide our development. I really value thinkTribe collaborative style and appreciate their proactive support. They contact me if there are any issues and then help to resolve them. In fact, it’s all been very smooth sailing.
Now when we launch any new element on the site, we are monitoring its immediate impact on the customer. With thinkTribe User Journey monitoring, we can see instantly if there are any problems and ensure the site remains as easy to use as before.