Load and performance testing

Confidently prepare for your busiest times and new releases

To fully understand how your customers’ complex behaviour will impact your site at peak or following new releases, today’s websites require a more realistic and accurate approach to performance testing.

Our service uniquely creates a real world load model, based on a mixture of end-to-end user journeys. We script dynamic journeys that make choices from page content as real users would – exposing all bottlenecks and performance issues. Our User Journey Load testing is performed from the user’s perspective simulating an increasing number of concurrent users carrying out multi-page transactions.

Realistic Journeys

Provides the most accurate results on which to base decisions

Performs tasks, checks page content and makes choices just like real users

Tests a combination of journeys and models drop-off ratios

Identifies potential weaknesses and bottlenecks that may be harming user experience

Delivers an enhanced experience to your customers

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Ensure your site meets today’s demand

Our engineers deliver more than a set of numbers, they spend time understanding your needs and requirements beforehand and provide bespoke insights into root causes, adjusting the test plan as needed during testing, and ensure that your tech team will have actionable results

Journey scripting and traffic modelling by dedicated team of experienced test experts
Expansive website testing capacity often unobtainable with in-house self-servicing
Tribe investigate issues and redirect testing to help diagnose root causes
Cloud-based service means there’s no software to install and no associated disruption to your staff or systems

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Testing to the limits

We Load tests your website by performing tasks as real users would – rather than simply hitting isolated pages. We provide a number of test variations to replicate real world conditions including

Modelling “drop off ratios”
Testing a mixture of Dynamic User Journeys
Checking page content is as expected

Most online businesses experience a peak in traffic, be that sales led or general seasonality, and need to have a preparation plan for the big day. But why do some strategies simply not work as planned and cause lost sales and bad customer experiences?

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Together for better digital journeys

“We were impressed by how quickly Tribe grasped the technology and infrastructure of our website and put together the test scripts. Their User Journey approach tested typical routes that our end users would take to purchase online. This enabled us to replicate a rare user experience problem, and provided us with hard evidence which helped to pinpoint the cause of the problem, and to later confirm it had been fixed.”

National Savings & Investments plc

“Tribes web site load testing service allowed us to identify and understand potential capacity constraints for our technical team to remedy, both on existing products and new products prior to launch. At uSwitch we feel that one of the key ways to protect our future revenue and to maximise return on our marketing investment, is to understand the full scalability of our products. It is essential that our website is able to cope with our expected increases in traffic, and it’s the flexibility and power of the dynamic User Journeys that Tribe provide, for some complex routes through our site, that really hit the pay dirt.”

uSwitch

Consultancy was a key factor in us selecting to work with Tribe.

Thanks to their experience, they had an in-depth understanding of our tech stack and how our supplier ecosystem operated, as well as how each tech partner integrated into our systems and each other’s.

This meant they could coordinate and brief each supplier on the exact requirements needed for all parties to comply, at the right times, to the testing procedures. This allowed the pre-test and test itself to run smoothly, allowing us to extract the most value and insight needed to enhance site performance.

Jasper McIntosh The Gym Group