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Optimise CX and prevent lost revenue when it matters most

Confidently prepare for peak and new releases with real-world insight into your customers' digital experience

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Deliver seamless digital CX and protect online revenue at peak

To ensure your website or eCommerce store will manage high volumes of concurrent users performing transactions at peak, following replatforming or new releases, you need the most accurate digital CX and performance insights under real-world conditions.

 

A combination of realistic Load Testing as part of an ongoing programme alongside round the clock monitoring of digital CX, enables the identification and resolution of user friction, errors and infrastructure issues before it’s too late.

Mitigate the risk of poor CX and performance, prevent lost sales and protect your brand, with a fully managed, real-world Load Testing Service.

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Uniquely realistic insights under peak traffic conditions

Dynamic user journeys simulate the behaviour of real users on real browsers, realistic traffic profiles and journey drop-off ratios  - our uniquely realistic Load Testing delivers the most accurate insights into CX and performance under peak traffic conditions.

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Adaptable testing tailored to your business needs

We tailor traffic profiles, load levels, number of journeys, journey mixes and weighting - based on your historic data. This expandable and adaptable approach is tailored to your business strategy.

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High-level collaboration enables test changes on the fly

Live management of testing and high-level collaboration with our dedicated team of experts during testing, enables test changes on the fly to obtain the best outcome.

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We handle the complexity so you don't need to

Load Testing is a fully managed, cloud-based, platform agnostic, service with no software to install. Journey scripting, traffic modelling and management of testing is carried out by our team of experienced test professionals.

Eliminate ongoing digital CX and performance issues

DCX Intelligence Service

Monitor digital CX and performance 24/7 following Load Testing to eliminate digital CX and performance issues before they impact your customers and your sales.

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Find out how we can mitigate the risk of poor CX and performance when it matters most

Get in touch to discuss how we can help you prepare your website for peak.

- eBOOK-

Best practice guide to realistic load testing for peak

Read our eBook for a step-by-step plan for Load Testing to guarantee optimum performance and to understand best practice for planning and implementing testing in advance of anticipated peaks.

- CASE STUDY - 

Neilson ensures optimum CX ahead of peak

With a new website and platform recently implemented, find out how Nielson ensured their site would comfortably handle traffic ahead of their new year peak.

- BLOG -

Essential criteria for successful Load Testing 

We take a look at the essential features your Load Testing needs to meet today’s demands. With the complexity of modern websites and eCommerce platforms, more traditional Load Testing methods often fall short. 

Ready to learn more about mitigating the risks of poor CX and performance?

 Load Testing is a crucial to minimise online risk at critical times, but how can you best prepare your digital platforms to deliver seamless Digital CX, eliminate errors and optimise performance when it matters most? We've put together some resource to help answer those questions.

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