Deliver seamless digital CX and protect online revenue at peak
To ensure your website or eCommerce store will manage high volumes of concurrent users performing transactions at peak, you need the most accurate digital CX and performance insights under real-world conditions.
A combination of realistic Load Testing as part of an ongoing programme alongside round the clock monitoring of digital CX, enables the identification and resolution of user friction, errors and infrastructure issues before it’s too late.
Mitigate the risk of poor CX and performance at peak, prevent lost sales and protect your brand, with a fully managed, real-world Load Testing Service.
Deliver seamless digital CX and protect online revenue throughout replatforming
The business risks of replacing or upgrading your platform are vast – from the short term impact of reduced conversions and lost revenue to the longer term damage to customer loyalty and adverse PR.
It's essential that your new platform will handle traffic without adversely impacting the digital customer experience (CX).
You need Load Testing that ensures your platform will stand up to real-world demand and continue delivering seamless digital CX. ThinkTribe provides a cloud-based, fully managed Load Testing service precisely tailored to your business and designed to both optimise digital CX and performance.
Uniquely realistic customer experience insights
Dynamic user journeys, realistic traffic profiles and journey drop-off ratios - our real-world Load Testing delivers the most accurate insights into CX and performance on your new platform.
Testing tailored to meet your business needs
We tailor load levels, number of journeys and journey weighting to suit your needs. This expandable, adaptable approach plus collaboration throughout the testing process, means we can change test configuration and adapt the test plan during testing.
Uncover issues early in the development cycle
All ThinkTribe services can run at any stage of the development cycle. Identification of issues early in the process can save time and money in the long run.
We handle the complexity
Our Load Testing is platform agnostic with no software to install. We create traffic profiles and script customer journeys based on your analytics. We handle the complexity so you don't have to.
How we can smooth the way during your replatforming transition
Ready to learn more about managing successful platform migration?
There’s no need to feel intimidated, whether it’s a platform upgrade or a complete platform migration, we’ve seen it all before. We've put together some resources to help you get to grips with managing your replatforming project, based on our experience over the last 20 years, working with the UK’s largest brands.