Privacy Policy

Tribe Logo

Updated: 8 October 2018

Who we are

At ThinkTribe, we are committed to maintaining the trust and confidence of the visitors to our website. In particular, we want you to know that Tribe is not in the business of selling, renting or trading email lists with other companies for marketing purposes. In this Privacy Policy we’ve provided detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

Types of data we collect via our website

Mailing Data

As part of the registration process for our monthly e-newsletter, downloads of our resources such as eBooks and white papers and contact via our request a demo and contact forms, we collect personal information including:

  • first name
  • last name
  • email address.

We use that information for a couple of reasons: to tell you about information you’ve asked us to tell you about; to contact you if we need to obtain additional information; to contact you with other relevant information on similar topics and our products and services; to check our records are right and to check every now and then that you’re happy and satisfied. We treat this information as confidential and won’t share or sell it with third parties. We don’t rent or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, to deliver our newsletter and a third-party provider Canddi to identify which web pages are visited once our emails are opened. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails.

The Lead Forensics tool uses IP tracking for identifying businesses and is not the same as cookies. The Lead Forensics tracking code only provides information that is readily available in the public domain. It does not, and cannot, provide individual, personal or sensitive data regarding who has visited our website. It provides information on what companies have visited our website by identifying them from their IP address. This data may be used by us to contact the business about their experience or for marketing purposes. We will not pass this data to third parties for any reason. More information can be found at www.leadforensics.com

Website Cookies

Some pages on this site use “cookies,” which are small files that the site places on your hard drive for identification purposes. These files may be used for site registration and customisation the next time you visit us, and to make navigating the website more user-friendly.

A cookie is a piece of data that a website can send to your browser, which may then be stored on your computer as an anonymous tag that identifies your computer but not you. You should note that cookies cannot read data off of your hard drive. Your web browser may allow you to be notified when you are receiving a cookie, giving you the choice to accept it or not. By not accepting cookies, some pages may not fully function and you may find it harder to access certain information on this site.

The cookies on this website consist of:

  • Session cookies which help with form filling, remembering the information input when navigating between pages. These are destroyed when browser window is closed.
  • Google Analytics cookies for monitoring website usage see below.
  • We also use third parties LinkedIn and Google cookies, web beacons and their other storage technologies to collect and receive information from our website and elsewhere on the internet and use that information to provide measurement services and target advertising.

You can opt out of this collection and use of information by clearing cookies in your browser preferences.

Google Analytics

When someone visits www.thinktribe.com we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site so that we can improve our website. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Domain Information

We also collect domain information (e.g. IP address and referring URL’s) as part of our analysis of the use of this site. This data enables us to become more familiar with how people visit our site, how often they visit and what parts of the site they visit most often. This information is collected automatically and requires no action on your part.

On this site we use Canddi to track visitors who have opened direct emails so we can see what pages they are visiting to help us monitor and improve our emails. For more information please see Canddi’s privacy notice.

Disclosure to Third Parties

We do not share or sell personal information with any third parties.

Legal Requirements

SciVisum Ltd trading as ThinkTribe may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Scivisum Ltd
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Access to Your Personal Information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to info@thinktribe.com

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Notice

We review this privacy notice regularly and may amend it accordingly.

For more detailed information on how we store and process information outside of the website including customer, prospect and employee data, please read our Internal Privacy Policy.

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.


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