With escalating customer expectations and rapid changes in technology, sooner or later it’s inevitable that your online platform could fall short; and the business risks of replacing or upgrading are vast. Done right, replatforming can deliver significant competitive advantages and be instrumental in supporting the business through another major period of growth.
The only way to know that your new site is ready to roll is via a scheduled programme of testing – load testing to ensure it can stand up to the rigours of real-world demand and performance testing to check the user experience is flawless. Testing can reduce the risk of loss of sales by identifying glitches or bottlenecks before they become customer facing.
Measuring journeys 24/7 making intelligent choices just like real users
Detect problems before they before customer impacting
Ensure that your development is as finely tuned as possible
We can help with testing the CX performance both pre and post going live and ensuring those new developments don’t impact your existing platform performance.
It was essential that everyone has confidence in the site’s ability to handle the expected increase in traffic without adversely impacting the customer experience going through a re-platform.
Load testing to ensure it can stand up to the rigours of real-world demand and performance testing to check the user experience is flawless.
We’ve put together an eBook to help you mitigate the risks, based on our experience over the last 15 years, working with the UK’s largest brands to reduce the risk and sustain user experience during re-platforming projects.
