Replatforming Support | thinkTRIBE

Replatforming Support

How to ensure replatforming doesn’t affect your online performance

Overcoming the risks of replatforming

With escalating customer expectations and rapid changes in technology, sooner or later it’s inevitable that your online platform could fall short; and the business risks of replacing or upgrading are vast. Done right, replatforming can deliver significant competitive advantages and be instrumental in supporting the business through another major period of growth.

Testing is key to a smooth transition

The only way to know that your new site is ready to roll is via a scheduled programme of testing – load testing to ensure it can stand up to the rigours of real-world demand and performance testing to check the user experience is flawless. Testing can reduce the risk of loss of sales by identifying glitches or bottlenecks before they become customer facing.

Monitor realistic journeys

Measuring journeys 24/7 making intelligent choices just like real users

Enable speedy identification

Detect problems before they before customer impacting

Test pre-production environment

Ensure that your development is as finely tuned as possible

Expert Engineers

Our expert engineers can quickly identify issues and provide insights and solutions

 

Cloud-based service

No software to install and no disruption to your staff or systems.

Uniting the Tribes

Share customer centric data that is easily understood across the business

Replatforming Support | thinkTRIBE

 

Is your new platform up to capacity?

It was essential that everyone has confidence in the site’s ability to handle the expected increase in traffic without adversely impacting the customer experience going through a re-platform.

Load testing to ensure it can stand up to the rigours of real-world demand and performance testing to check the user experience is flawless.

Our expert engineers can quickly identify issues and provide insights and solutions. thinkTRIBE provides a cloud-based, managed service precisely tailored to each client’s business and designed to optimise web performance

 

How thinkTRIBE can smooth the way during your replatforming transition

We can help with testing the CX performance both pre and post going live and ensuring those new developments don’t impact your existing platform performance.

  • Uniquely realistic performance visibility from your end users’ perspective
  • Identify problems early in the development cycle
  • Proactive support with your migration
  • Fully managed performance testing and 24/7 monitoring

How to maintain Customer Experience throughout your

re-platforming project

We’ve put together an eBook to help you mitigate the risks, based on our experience over the last 15 years, working with the UK’s largest brands to reduce the risk and sustain user experience during re-platforming projects.