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Preparing for peak season success with Fresh Relevance

1:00pm on 5 Aug 2021 Are you ready for peak season? Whilst you might not be dreaming of snow and sleigh bells...


2 Factor Authentication – on mobile and desktop

Monitor critical user journeys that use 2 factor authentication across all your journeys  Now you can implement synthetic monitoring across your business-critical...


What is user journey monitoring?

User Journey Monitoring bridges the gap between web analytics and usability testing, showing the real-time impact of errors and slowdowns on user...

C Suite Sessions with The Chat Shop

We are joined by Joe Bush CEO of The Chat Shop, a full-service provider dedicated to managing onsite chat adding value throughout...


C Suite Sessions with Linnworks

In this episode, we are joined by CEO of Linnworks Callum Campbell. Linnworks is a leading SaaS commerce platform that works with...


Monitoring: What is involved in the set-up?

As part of our fully managed service our technical team does all of the scripting, part of the journey set-up involves IP...


How quickly can monitoring journeys be up and running?

Setting up new journeys takes 5 working days (depending on complexity) from when we have started scripting them. Once the journeys are...


User Journey Metrics

How do you measure the user journey? The most effective monitoring approach is one that replicates real journeys by real users as...


Maintaining Your CX In The Ever Changing World of Digital Transformation!

Deri Jones joins Segmentify to share his insights on how brands can maintain optimal customer experience in the ever-changing world of digital...

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