Retail

Safeguard brand values and to reduce lost revenue

Online retail

Online retail is becoming increasingly sophisticated and when it comes to website and app performance, retailers can’t afford to let their guard down. As more – and more demanding – online-focused shoppers turn to web and mobile for browsing/buying, retailers have to ensure the user experience (UX) is carefully managed in order to safeguard brand values and to reduce lost revenue.

Customer Journey Optimisation - Improve your Online CX | thinkTRIBE
Customer Journey Optimisation - Improve your Online CX | thinkTRIBE

How can thinkTRIBE help?

  • Delivering the best online experience to your customers 
  • Find and prevent any web performance issues impacting your user experience
  • Support team on hand to work with you throughout your project 
  • Improve the performance and functionality of business critical web-based systems
  • Deliver actionable user-focussed performance data including impact on the bottom line, ROI, User Experience issues, technical responsibility and affect on brand perception
  • Ensuring release does not affect user experience and site performance.
  • Reduce risks around peak traffic
  • 24/7 visibility of your performance through the customers eyes

Get in touch

Reach new heights, speak to one of our experts today

+44 (0) 1227 768 276
info@thinktribe.com

Case Studies

View retail case studies

Dixons Carphone, Web Performance Monitoring and Testing | thinkTRIBE
Retail

Dixons Carphone enhances user experience with intelligent performance monitoring

Dixons Carphone enhances user experience with intelligent performance monitoring

Read more about Dixons Carphone enhances user experience with intelligent performance monitoring
HMV image, Web Performance Monitoring and Testing | thinkTRIBE
Retail

HMV deliver outstanding user experience and increase online conversions with thinkTRIBE synthetic monitoring

HMV deliver outstanding user experience and increase online conversions with thinkTRIBE synthetic monitoring

Read more about HMV deliver outstanding user experience and increase online conversions with thinkTRIBE synthetic monitoring
Furniture Box logo, Web Performance Monitoring and Testing | thinkTRIBE
Retail

How we recover revenue for an online furniture store

Seeing your business grow from a standing start to become a thriving ecommerce operation in a handful of years is every young entrepreneur’s dream. But…

Read more about How we recover revenue for an online furniture store