
16th August 2020
Water company contact centre: optimising performance in peak traffic conditions
We recently worked with a water company that was rolling out a new customer contact centre to act as a central hub from which to…
We recently worked with a water company that was rolling out a new customer contact centre to act as a central hub from which to…
Application Program Interfaces (APIs) have always been at the core of application development but as mobile usage has become increasingly dominant, development of the IoT and applications connecting more diverse services, so user experience has become more reliant on the performance of multiple APIs.