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10th October 2017

How to prepare your travel platform for peak traffic …keep it real

It’s time for travel specialists to prepare for optimal performance at peak but are your load testing tools measuring realistic site behaviour? You can only base decisions on performance testing that’s intelligent enough to return accurate data and realistic metrics or you could be making a big mistake.

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25th July 2011

Travel technology: inventory monitoring on the site, confidence in lost sales reduction grows

It’s funny how things connect, and serendipitous outcomes result.

Tesco are not in the travel sector: but our website Load testing team completed another project last week for them: and in wash-up discussions afterwards we drifted into the growing power of our inventory monitoring services : and I was reminded of the discussions we had here in the past that kicked the concept off.

Back to the supermarket website some years ago: where we found an interesting, and costly bug.

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18th February 2011

Screenshots: Errors on Travel site, confidence grows with monitoring

The bugs in the travel websites test we did this week, produced some nice screenshot examples of how not to treat your users.

As we always do when setting up website monitoring for a an ecommerce travel website, we set up a few User Journeys, some 7 or 8 page long, to reproduce the process of finding a holiday.Various flows including searching, and choosing at random from the packages offered; as well as some that went straight to the special offers with a minimum of searching.

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29th September 2010

Monitoring Holiday websites – not easy given the caching bashing

Looking at  the web performance of eCommerce sites, there are some things that make the Holiday sector unique.  We work with a number of holiday companies and they have a unique challenge when it comes to accurate website monitoring.

When a holiday season nears its end, holiday companies are often presented with an increasing number of failed ‘user journeys’ that occur when a holiday is found by the visitor but is actually already sold out.  And these failed journeys need to be identified and quantified, if they are to enable an accurate reflection of lost sales.

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