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11th October 2011

QA is not software testing: Quality is your Users Experience

It was an interesting day out Thursday at the Iqnite London QA and Software Testing Conference 2011.  An opportunity to bump into some known names in the QA space like Shane Kelly (QMF fame), who’s at our client William Hill, as well as to meet and network with new folk, and share the platform with old friends like Den from Dixons Stores.

The panel ran an interesting group session after lunch, involving a bit more energy as people moved round the room to reflect where they saw themselves on the continuum from being pure QA folk, or pure software Testing, or a bit of both. More of that later.

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25th July 2011

Travel technology: inventory monitoring on the site, confidence in lost sales reduction grows

It’s funny how things connect, and serendipitous outcomes result.

Tesco are not in the travel sector: but our website Load testing team completed another project last week for them: and in wash-up discussions afterwards we drifted into the growing power of our inventory monitoring services : and I was reminded of the discussions we had here in the past that kicked the concept off.

Back to the supermarket website some years ago: where we found an interesting, and costly bug.

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4th July 2011

Our iPhone App Monitoring service wins award at TechWorld 2011!

I’ve been to a  few awards dinners in my time, and even been short listed for an accolade:  just a few months back  in 2011 we were short-listed and received a Highly Commended from eConsultancy.com in the Innovation in E-commerce category.

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9th April 2011

4 things to learn from Load Testing Tesco.com – the world’s biggest Grocery site

One of the nice things in my job, is I get days out of the office spending time with some cool eCommerce guys who have to manage some big and interesting sites, planning some innovative and interesting website testing and monitoring.

Even more interesting is sharing a speaking engagement with people we’ve worked with, and hearing what they are willing to say in public about the web performance projects we’ve shared!

Luke Fairless at Tesco.com is one of those guys. He juggles keeping the world’s biggest grocery site running, with a continual stack of projects to add functionality for customers.

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29th September 2010

Monitoring Holiday websites – not easy given the caching bashing

Looking at  the web performance of eCommerce sites, there are some things that make the Holiday sector unique.  We work with a number of holiday companies and they have a unique challenge when it comes to accurate website monitoring.

When a holiday season nears its end, holiday companies are often presented with an increasing number of failed ‘user journeys’ that occur when a holiday is found by the visitor but is actually already sold out.  And these failed journeys need to be identified and quantified, if they are to enable an accurate reflection of lost sales.

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28th September 2010

Website Load Testing with LoadRunner – running out of road

I just came out of an interesting load test planning meeting. It was with an organisation we’d worked with on web performance testing for some time, but this is the first time we’ll be doing major web load testing with them, as part of a bigger ITIL Capacity Planning delivery.

Like a number of companies, they have used LoadRunner in house for a few years, some of the guys in their test team are trained up on how to script in LoadRunner, and in LoadRunner best practise, etc.

What’s interesting is that they are moving away from LoadRunner, and calling on us to do the web load testing that they need.

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