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27th September 2018

Does managed web monitoring help with your ROI?

In short, yes. Given the importance of online and multi-channel customer experiences and with increased competition and high customer expectations, round the clock, objective visibility…

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10th July 2018

Elevating online customer experience to safeguard fashion retail brands

With fashion in pole position, online shopping is becoming increasingly sophisticated and when it comes to web/app performance retailers can’t afford to let their guard down. As more – and more demanding – fashion-focused shoppers turn to web and mobile for browsing/buying, retailers have to ensure the user experience (UX) is carefully managed in order to safeguard brand values and to reduce lost revenue.

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3rd November 2016

Video replay errors to get to the root of website performance problems

Getting to the root of performance problems can be time consuming and frustrating. Our new synthetic monitoring video replayer feature enables you to see and review exactly what your customer experienced when an error occurred including end user actions and how the page loaded.

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15th June 2016

The secret to Black Friday success it’s never too early to get your ducks in a row – load test early and often

Set your business up for success this November with our ‘Seven Steps to stellar Black Friday web performance’. Last year, shoppers spent a whopping £1.1bn online during the course of Black Friday. How can retailers make sure their websites don’t crack under the pressure?

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24th May 2016

How to avoid the pain of third-party online performance issues

Delivering content-rich, complex websites today involves collaboration with third-party providers, which can, in turn, cause performance issues. If you’re fed up with taking the blame when third-party solutions adversely impact the user experience, take control with these problem-solving tips.

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11th May 2015

Time to place a bet doubles as online betting sites struggle to deliver optimum performance during Grand National

This year the Grand National was set to be the biggest betting turnover of all time with 71% of the adult British population expected to place a bet and is the equivalent to the volume of total number of bets across the four-day National Hunt Festival as Cheltenham. So exactly how did top horse racing betting sites cope with this unprecedented demand?

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