
Online gambling considerations to enhance user experience and reduce churn
Online gambling and gaming is a fiercely competitive market and any disruption to your users’ online journey can have a massive impact on your business.…
Online gambling and gaming is a fiercely competitive market and any disruption to your users’ online journey can have a massive impact on your business.…
In short, yes. Given the importance of online and multi-channel customer experiences and with increased competition and high customer expectations, round the clock, objective visibility…
With fashion in pole position, online shopping is becoming increasingly sophisticated and when it comes to web/app performance retailers can’t afford to let their guard down. As more – and more demanding – fashion-focused shoppers turn to web and mobile for browsing/buying, retailers have to ensure the user experience (UX) is carefully managed in order to safeguard brand values and to reduce lost revenue.
How a recent glitch in John Lewis’s domain registration process caused the disappearance of it’s gift list website leading to adverse publicity and damaging their brand.
Wouldn’t it be great to witness precisely what your website users experienced when something didn’t work quite how it should? Or perhaps find a way…
What will be the dominant online trends affecting performance for 2017? With mobile dominating online trends throughout 2016, we look at the new technology that could lead the way in 2017.
Getting to the root of performance problems can be time consuming and frustrating. Our new synthetic monitoring video replayer feature enables you to see and review exactly what your customer experienced when an error occurred including end user actions and how the page loaded.
With holidaymakers keen to secure early bargains after Christmas, travel operators need to ensure that performance is optimal throughout the peak period
Set your business up for success this November with our ‘Seven Steps to stellar Black Friday web performance’. Last year, shoppers spent a whopping £1.1bn online during the course of Black Friday. How can retailers make sure their websites don’t crack under the pressure?
Delivering content-rich, complex websites today involves collaboration with third-party providers, which can, in turn, cause performance issues. If you’re fed up with taking the blame when third-party solutions adversely impact the user experience, take control with these problem-solving tips.
More often than not, the performance problems we see with a company’s web and mobile eCommerce site are due to issues with content supplied by third parties. I am looking at our top tips for getting the best from those relationships.
This year the Grand National was set to be the biggest betting turnover of all time with 71% of the adult British population expected to place a bet and is the equivalent to the volume of total number of bets across the four-day National Hunt Festival as Cheltenham. So exactly how did top horse racing betting sites cope with this unprecedented demand?