Part 1 of our CDN performance blog looked at how Content Distribution Networks (CDNs) can affect website performance. Here in Part 2 we discuss our top tips for avoiding CDN pitfalls.
The level of customer service expected by online consumers is set high and growing fast driven by rapid changes in technology; multichannel retailers need to deliver much better personalisation of their websites for better engagement, better integration of social media and better interaction across different types of mobile devices.
One of the dilemmas I often discuss with clients is how they can protect their brand and deliver a great customer experience whilst pushing their websites to the limits.
The digital revolution has transformed the way consumers use the web, presenting a whole host of new website performance challenges to eCommerce managers and brand managers alike.
Hybris is a widely used eCommerce platform – a nice example of a European software company doing well. We’ve seen it in use at a number of our clients, and in the course of Hybris load testing at a few websites,
As long as there has been software, there has been testing. Good testing has always been centred on the business outcomes. It’s not just about finding bugs, it’s about finding Important Bugs: bugs that impact the end user or customer.
There’s a common theme in the world of technology, that mirrors wider life.
Whilst some in the real world will argue about the best football team or the best singer or the best ever romcom – in the tech world, the debate is more, umm, detailed.
Some phrases and concepts cause a lot of confusion and take up so much time, when planning website performance management projects.
Website ‘Last Mile’ monitoring is one – there are several limitations in practise, and we are finding fewer clients getting value from it within their overall end-user experience monitoring.
I get to sit in on a lot of meetings with clients, who are looking to improve the ROI of their websites.
The most interesting ones are with organisations that have evolved far enough along the eCommerce evolutionary path to realise that it’s no good IT and Business teams sitting in separate silos.
It was an interesting day out Thursday at the Iqnite London QA and Software Testing Conference 2011. An opportunity to bump into some known names in the QA space like Shane Kelly (QMF fame), who’s at our client William Hill, as well as to meet and network with new folk, and share the platform with old friends like Den from Dixons Stores.
The panel ran an interesting group session after lunch, involving a bit more energy as people moved round the room to reflect where they saw themselves on the continuum from being pure QA folk, or pure software Testing, or a bit of both. More of that later.
Is it a question of the known unknowns, or the unknown unknowns?
When talking to organisations about what thinkTRIBE does, and what makes us different, we are always keen to get a live trial of our monitoring suite or testing services running on their own sites, using their own data.
Proof of Value as it’s sometimes called. Show, not tell, if you prefer. We can tell you how it works, and what it does, and why and how it does it, but in the end it’s like the Matrix. To misquote Morpheus “No one can tell you what thinkTRIBE does, you have to see it for yourself.”
I’ve been to a few awards dinners in my time, and even been short listed for an accolade: just a few months back in 2011 we were short-listed and received a Highly Commended from eConsultancy.com in the Innovation in E-commerce category.
I’m just back from a very interesting day, at the inaugural mGaming Summit in London yesterday – where I shared the speaking platform alongside key folks from Ladbrokes, BlueSquare, PaddyPower and all the online gaming names.
Some interesting discussions on how to monitor what users do on your site.
