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Accurate monitoring from user perspective – Head of Technology, buy.at

“One of the key benefits of the thinkTribe web testing service, is the ability to accurately monitor buy.at’s web applications from a user perspective.

Rather than rely simply on systems that monitor whether a router or web server is up and running, we are more concerned with any degradation in service that may affect our customers or partners. To this end, buy.at were an early adopter of the User Journey service from thinkTribe.

This has allowed buy.at’s development team to finesse our applications and optimise database queries, to ensure high-speed access to our systems and services. Whilst this is not directly visible to clients and partners, it has been incredibly useful to our technology teams.

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