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Closer to real users experience – Head of Technology, Reed

“In our comparative tests of leading providers of monitoring services that we did then (and have run since) the consensus across various key users here involved in the product testing was that thinkTribe provided much better quality of data, much closer to a real users experience due to the dynamic journeys – and much richer technical drill down information for trouble shooting. This was proven in the last weeks of the evaluation, when thinkTribe identified sporadic errors that were impacting a percentage of users, which our existing supplier had failed to spot. We’re very much engineering and quality driven here – we don’t invest in products or services unless they will really help the business and provide ongoing quality.”

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