We’re absolutely delighted to announce that we have won the ‘Retail Tech of the Year’ category of the 4th annual National Technology Awards!
Organised by National Technology News and with sponsors including BT, Barclaycard and Giacom, the annual National Technology Awards reward the providers of the best tech solutions across a diverse range of categories.
The Retail Tech category celebrates the solutions that enable retailers to leverage technology to develop and nurture a stronger and more engaged relationship with consumers – from in-store signage to online browsing and buying.
ThinkTribe’s Video Replayer impressed the judging panel, beating the competition – including BT and Ubamarket – to the top spot in this hotly contested category.
Video Replayer delivers an invaluable step-by-step re-run of the actions leading up to an online error, so web managers can replay precisely the same experience as their website users, giving them the information they need to swiftly resolve the problem. It helps companies gain quick insight into issues that may adversely impact customers, allowing the effective prioritisation of resources and boosting online conversions. Importantly, Video Replayer gives retailers greater control of their websites, removing the challenges that threaten a smooth fulfilment experience.
ThinkTribe makes website performance monitoring, testing and partnership simple by joining the dots between retailer and customer. With Tribe’s support, retailers can impress their customers, convert more often at the checkout and keep shoppers coming back.
The winners were announced on 30th November at a virtual award ceremony.