Open laptop on a desk | thinkTRIBE website performance monitoring

Website Performance Monitoring

Together we help you identify performance issues faster – ensuring fast and error free journeys for your online customers

Website Performance Monitoring | thinkTRIBE

Deliver the smooth, fast browsing experience your
customers demand - 24/7

Monitor realistic journeys

Allowing you to create the best online experience

High-touch service

Live management of
monitoring journeys as
standard; to verify issues
and help troubleshoot

Expert Scripting

No need to spend time writing scripts,
a team of experts write and maintain
scripts for you

Share data across the business

Share customer-centric data
that's easily understood across the
business

See what the customer sees

See what the customer saw
when an error occurred
with video replay of errors

Third party performance

Ensure third-party solutions
are operating as promised

Dynamic sites need dynamic monitoring, Website Performance Monitoring | thinkTRIBE

 

Dynamic sites need Dynamic Monitoring

Running 24/7 User Journeys can give you ongoing visibility to customer-impacting issues allowing you to measure and trend performance over time.

Our User Journeys are Dynamic in their nature, so rather than following a fixed path they will move across your site exactly as a real customer would, making intelligent selections at each step of the journey – choosing a category, product, or search result at random. This approach will give far greater coverage across a smaller set of User Journeys and identify a greater number of potential bottlenecks and performance issues.

By dynamically following the real customer journey, the performance of the true customer experience can be measured and understood. Any transactional website is after all there to service and to sell to potential customers. So it makes more sense to monitor the performance as perceived by your Customers, by recreating what they do on your website rather than testing statically with predetermined URLs, the availability of your technology.

Monitor what matters to maximise your user
experience with Synthetic Monitoring

Shop home page on monitor screen, Website Performance Monitoring | thinkTRIBE
  • Monitor and measure complex journey steps, replicating end-to-end customer journeys
  • Don’t miss issues that could be impacting your mobile customers
  • Gain full visibility of your application’s performance to ensure positive user experience and increase conversion
  • Ensure all APIs functioning and available
  • Make sure third-party solutions are operating as promised
  • Monitor journeys that use Two-Factor Authentication (2FA)
  • Use our realistic journeys to test your A/B testing

Interested? Then Get in Touch!

See why thinkTRIBE can add value to your company:

  • Fully managed service with a team of experienced experts
  • Independent viewpoint provided from a real user's perspective
  • Proactively flag performance issues and prioritize those that
    require immediate action
  • Track performance over time so you can always build an accurate
    picture