Why thinkTRIBE? | thinkTRIBE

Why thinkTRIBE?

We use Dynamic User Journeys to measure real user experience to deliver genuine insights and actions

Established in 2003, thinkTRIBE has grown consistently to become a significant player in the UK Web Performance Monitoring and Testing market.

Our portfolio of “dynamic user journey” based testing services enable business-wide understanding of the impact of online performance on the bottom line. Bridging the gap between business and technology teams by providing a common language, in-depth analysis, intuitive reporting and comprehensive client support - thinkTRIBE unites your departments.

Our Approach

Being a fully independent performance testing and monitoring service, we pride ourselves on being able to provide the best support and service possible. Through regular, dedicated communication allowing you to free up your teams – business and tech teams can focus their energies on fine-tuning performance to improve the online experience and increase conversions.

  • Working with YOU to configure bespoke journeys that meet your business needs
  • Initial configuration and settings and advice, design and development of new User Journey scripts
  • Unparalleled insight into your customers’ digital experience by behaving exactly as end users would
  • Gain an objective view of your web performance that’s completely impartial – something that’s more difficult to obtain in-house
  • Proactive, highly-responsive assistance with problem diagnosis
  • Regular face-to-face account management meetings
Chief Technology Officers - What we do for CTOs | thinkTRIBE

An extension of your technical team

At thinkTRIBE we understand the way your customers interact with your web infrastructure is not by accessing a single page, a single server or an isolated function, but by fluidly traveling through the site from page to page. Today’s dynamic performance testing needs to measure the user’s experience of your unique ‘pick-n-mix’ application of code and functions as they travel across your site to complete their web journey.

Our fully managed service means you can tap into a wealth of specialist knowledge without having to invest in extensive in-house resources and enjoy the level of testing that is simply not available with self-service solutions.

One of the highest client support staff to client ratios in the industry

We pride ourselves on being able to provide the best support and service possible, through regular, dedicated communication and in depth understanding of our clients requirements. thinkTRIBE offers fully independent performance testing and monitoring services and web performance optimisation consultancy.

Meet your performance needs both now and into the future

When monitoring or testing website performance it is important that the software behaves like a user, not a program. Instead of simply checking the availability of single pages it needs to take the same actions, in the same way, as real users, experiencing your unique combination of code and applications throughout the customer journey.