Why thinkTribe

Consultancy was a key factor in us selecting to work with thinkTribe.

Thanks to their experience, they had an in-depth understanding of our tech stack and how our supplier ecosystem operated, as well as how each tech partner integrated into our systems and each other’s.

This meant they could coordinate and brief each supplier on the exact requirements needed for all parties to comply, at the right times, to the testing procedures. This allowed the pre-test and test itself to run smoothly, allowing us to extract the most value and insight needed to enhance site performance.

“The web is a significant income for our business and thinkTribe gives us peace of mind. They remove the manual process and leave us free to focus on other activities. thinkTribe upgrades the system regularly but there is little need to chase for anything – it’s an engine that works well and does an excellent job. thinkTribe is exceptionally pro-active, quick to respond to queries and issues; and the alerting is spot on and quick. I’d recommend them to anyone.”

“Within a week of using thinkTribe, we had identified that a new ‘share it’ button on certain pages that were a part of new marketing activity was adding an extra 3 seconds to load the page. Once discovered marketing and development worked together to find a better way to implement the function and get the results the business needed, and we regained those 3 seconds for the user.”

“One of the most valuable elements for our teams in Finance and in Service Delivery is the ability to see lost sales. This means we can see the commercial cost of any outage. thinkTribe is our measure for ensuring that the shop is open 24 hours a day.”